Fencing and hardscaping crews spend their days outside - digging post holes, laying pavers, pouring footings. Your phone is in the truck, your hands are covered in dirt, and the calls keep coming. Spring hits and suddenly you're drowning in inquiries for privacy fences, retaining walls, and patio projects. Every unanswered call is a job that goes to the crew down the road who picked up first.
Fencing and hardscaping is brutally seasonal. When the weather breaks, demand surges overnight. You might go from five calls a week to fifteen a day, and your two-person crew can't stop setting posts to answer the phone. Homeowners shopping for fences or patios are comparing three to four companies - whoever responds first usually wins the job. But you can't hire a receptionist for a seasonal spike, and you can't answer calls while you're running a plate compactor. The leads that call during your busiest installation days are the exact leads you need most, and they're the ones most likely to slip away. By the time you call back at 7pm, they've already scheduled an estimate with someone else.
Curb asks callers the questions you'd ask - fence type (wood, vinyl, chain-link, ornamental), linear footage estimate, gate requirements, terrain details for hardscaping - so you have a complete picture before you ever call back.
Curb coordinates site visit availability based on your schedule, collecting the caller's address, preferred times, and access details so you can confirm and show up ready.
After every fence installation or patio build, Curb automatically asks the homeowner for a review - building the Google presence that drives the next wave of seasonal leads.
Every call answered instantly - whether it's a homeowner asking about a 200-foot privacy fence or a property manager needing a retaining wall bid - even when your crew is mid-pour on a patio job.
When a call comes in during the busiest part of the day, Curb follows up via text within minutes, keeping that lead warm until you can connect personally.
Bid requests and project inquiries from HOAs, property managers, and homeowners that arrive by email are captured and organized alongside phone leads.
New leads hit your phone with full details - fence style, estimated footage, property type, timeline - so you can prioritize big jobs and respond strategically.
Every completed fence or hardscape project triggers an automatic review request, turning satisfied homeowners into the online proof that wins your next job.
Leads, calls, and project details flow directly into your job tracking system - no spreadsheets, no sticky notes, no lost information.
Each morning you get a clean summary - new leads from yesterday, follow-ups due today, jobs closed, reviews received - so you plan your day before you load the truck.
Curb generates shareable posts from your completed projects - that cedar privacy fence, the flagstone patio - keeping your feed active through the season without extra work.
When a homeowner calls back about adding a gate to the fence you quoted last month, Curb remembers the original scope, materials discussed, and pricing context.
Unlike a seasonal hire, you don't have to onboard anyone in March and let them go in October. A part-time admin runs $1,500-$2,500/mo during peak season and still can't tell the difference between a vinyl privacy fence inquiry and a chain-link repair call. Pays for itself the first time it catches a $5,000 fence job that would have gone to voicemail while your crew was on-site.