Calls range from outlet installs to sparking panels. You can't screen them while working on live circuits - and the ones that go to voicemail call the next electrician on the list.
Your phone rings constantly with a mix of safety-critical emergencies and routine service requests. You can't stop mid-job to answer, but missing a call from a homeowner with a sparking panel means they call someone else - and missing a routine panel upgrade inquiry means lost revenue that adds up fast. A full-time receptionist is expensive and still can't cover after-hours emergencies. You either interrupt dangerous work to answer the phone or lose jobs to competitors who pick up first.
Curb recognizes safety-critical language - sparking, burning smell, no power, exposed wires - and immediately flags these calls as urgent with a priority alert so emergencies never sit in a queue.
For routine requests, Curb collects the details you need upfront - service type, property age, number of circuits, panel size - so you can quote faster without phone tag.
Curb walks callers through panel upgrade inquiries, gathering current amperage, desired upgrades, and permit history so your crew shows up prepared from the first visit.
Every call answered 24/7 - from flickering lights to full rewire bids - no hold times, no voicemail.
Dropped or unanswered calls get an automatic text follow-up within minutes so leads never land with a competitor.
Inbound emails from property managers, realtors, and homeowners are parsed and routed just like phone calls.
New leads arrive with full context - service type, urgency level, property details - so you prioritize callbacks intelligently.
After every completed job, an automatic review request goes out - building your online reputation hands-free.
Every call, email, and lead flows directly into your existing CRM or job management system - no double entry.
One morning briefing with yesterday's calls, new leads, follow-ups due, and jobs closed - all in one read.
Job-completion posts generated from your finished work, keeping your social presence active without extra effort.
Repeat callers are recognized with their property, past work, and preferences - every interaction feels personal.
A fraction of a part-time receptionist - and it works 24/7 without breaks or sick days. Pays for itself the first time it catches an emergency call or recovers a missed lead that turns into a panel upgrade.